September 14, 2018

Rock Exotica, the world’s preeminent manufacturer of PPE (Personal Protective Equipment) for use with rope and other materials in at-height scenarios, passed a recent audit of its ISO 9001:2015 QMS certification. The audit, conducted by SGS, took place at Rock Exotica's corporate headquarters in Clearfield Utah. The audit concludes with no major or minor non-conformities in any of the following areas:

  • Quality

  • Quality management system and associated documentation

  • Manufacturing Processes

  • Inspection and quality assurance safeguards

  • Inventory Control

  • Customer Service and Fulfillment Metrics

Employees, management and ownership of Rock Exotica approach their duty toward quality in a manner summarized by our quality statement: "Rock Exotica strives to be the premier manufacturer of innovative technical equipment and consistently meet or exceed customer expectations through the commitment of every employee to quality and continual improvement."

QMS Certification: Benchmark of Excellence

The International Organization for Standardization (ISO) has published more than 21,000 international standards and documents that cover nearly every industry and millions of companies in 170 countries around the world.

ISO 9001:2008 — and its most recent update, ISO 9001:2015 — establishes criteria for a quality management system and is the only standard in the ISO family that can be certified to. This standard is based on a number of quality management system principles, including:

  • A strong customer focus

  • The motivation and implication of top management

  • The process approach

  • Continual improvement

Companies who obtain and retain this QMS certification reap the rewards that stem from a customer base that knows they’ll get consistent, high quality products and services.